You are not authorized to submit password change requests. Contact your Administrator for more information

Users trying to change http password via iNotes. They are getting error "You are not authorized to submit password change requests. Contact your Administrator for more information.".

User has Manager access to the mail file and Author access for names.nsf and admin4.nsf.

What access it is referring to?

What version of Domino are you using?

You might want to check this:

HTTP password change issue after upgrading from Domino 12.0.2 FP1 to FP2
https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0107317

Seems this describe our issue. Will upgrade the server. Thanks!