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When I'm trying to open the Visualizer, there appears a blue screen like image below. Can you help to tell me what happen on my machine and how to fix it.
I'm working on MacBook version 10.13.2.
**Image removed for security reasons**
After deleting all data in workspace and vizdata folder, The Kony Visualizer has started successfully.
I've deleted workspace at <home>/Kony Visualizer
Hi,
To resolve your issues, please follow the below steps.
1) Delete .cache folder from Visualizer installation folder.
2) From the %appdata%, delete Kony Visualizer from AppData\Local folder.
3) Relaunch the Visualizer in clean mode.
Kindly check and let us know if you still face the same issue.
Thank You,