I have several folders and sub folders in my Notes mail database. The problem I am experiencing is that emails received and moved to these folders and sub folders are shown both in Notes and on the Verse app on my i-phone via traveler.
However, emails that I send, usually in reply to a received email and moved to the same folders & sub folders are shown in Notes but not in the Verse app on my i-phone. They are shown in Sent Items but not in the folders I have moved them to.
Has anyone experienced this know why it is occurring?
Dear Philips,
Wish you're doing well.
Please make a note that, "The HCL Notes Client allows a single mail document to be in multiple folders or views, but the mail application on the device only allows a single mail document in a single folder. Therefore, the device will only show the mail document in the most recent folder. If you are using the HCL Notes Client Send and File feature or a rule with a Copy to Folder action, the mail message will only appear in one folder on the device even though it may appear in multiple folders/views in the HCL Notes client. Sent and Drafts are special in that they are always the most recent if the document appears in either one of them.
This is a limitation.
Reference Document : https://help.hcltechsw.com/traveler/14.0.0/lotusnotestravelerserverlimitationsandrestrictions.html
https://help.hcltechsw.com/traveler/14.0.0/GeneralLimitations.html
Check for "Mail documents only appear in one folder."
Thanks & Regards,
Nilesh Desai