Why are Contacts deleted from the mail file?

Hello,

I got a users who is synchronizing contacts between Notes and the mail file. User is also using a BlackBerry.

Contacts are to be found on both Notes, Domino (mail file) and BlackBerry, and i working just ok. But for somereason Contacts are removed from Domino (mail file) and the BB randomly. Contacts remain in the local Notes names.nsf but and are not removed during replication with the server.

If I create an agent which modify all local contacts, those are replicated to the server and further to the BB.

Has anyone seen similar, or has some tips on how to trouble shoot it further (local names re-created, new mail file created, BB wiped, BB state DB cleared).

Thanks, Kjeld

Windows XP

Notes/Domino 802

Subject: Contacts Synchronization

We have a free contacts synchronization utility that might be of interest to you and may resolve the issue you’re having.

Its features are:

  • Synchronization of contacts and groups between Domino mailfile and local address book.

  • Supports multiple mailfiles and address books.

  • Automatic synchronization of contacts.

  • Rollback feature - you can restore / rollback all or selected contacts to a specific point in time.

  • Detects when synchronization gets out of synch.

This is a free product and can be downloaded from our website at:

Hope it helps.

Alex