I have to install Iris with a windows user that has local admin permisions. My personal user does not have such permission. The Iris auto-Update fails in this case and makes Iris unusable on Windows after the update failed. Had to uninstall and reinstall the older version manually. Where can I find the update files so that I can start them as local admin? Any suggestions on how to do it better?
Hi Bernd, the folder where the Zip file with the update is downloaded to is:
[Windows User Home]\Iris\irisdata\upgrades\
You will also find a file named availableUpgrades.json that contains the information downloaded about the latest available upgrade(s).
Cheers,
Gunndarr
As expected, the folder and the files appear under the user folder of the local admin user. Which steps would I have to do to implement the upgrade manually?
Hi Bernd, we do not have a published process for a manual upgrade of Iris using only the zip file contents.
https://opensource.hcltechsw.com/volt-mx-docs/95/docs/documentation/Iris/iris_starter_install_win/Content/Upgrade.html
Inspecting the contents of a fix pack Windows zip file, the file folder structure mirrors that of the Iris installation folder. There are also embedded archive files (.tar.gz, .zip) of the JRE and Node installations in the Iris home folder. It's logical to think that these contents will overlay the current versions respectively as part of the installation process.
However, I don't know if there are any other scripted installation steps and this might prevent the ability to rollback, so I cannot suggest just copying and pasting the zip contents over the existing install location.
I would suggest filing a ticket with Support to see if there is a process they have for situations where this kind of recovery/install would be necessary.
If your upgrade has resulted in an inability to run Iris, it may in some cases be easier to just uninstall Iris completely (your workspace and Iris preferences are not disturbed), install the most recent base release (e.g. 9.5.4), and then selectively apply the fix pack (e.g. 9.5.7) as desired.
Cheers,
Gunndarr
