What could caus error "[ST_CONNECT_UNKNOWN_CLUSTER_NAME]"

Hi.

Has anybody an idea what could cause the errors in the screenshot?

Is there realy an issue with the connection to the server? I can open a database on the server without a problem using Notes.

Some more Information: Domino 11.0.1 FP1 and Sametime 11 FP1 Limited Use on Windows. No Cluster. Just a single Instance.

@Florian Stahl

the error is a connectivity error

Per the following article

Explanation of error codes associated with Sametime Community Services

This error is thrown when trying to redirect the user to a cluster that is not configured for the server.

Review your Configuration

See the following documentation Clustering Community Servers

and check if you have some setting in place, that might trigger the redirect to a cluster.

above the lines that you provided, you should see what server the client tried to connect to

is it going to the correct server initially?

if you cannot find anything then open a case with Support, as we will need to review your

configuration and possibly enable additional debut

let me know if this was helpful

Hello @Daniel Oliveira ,

thank you for your insights.

I was under the same impression and did already read the provided link beforehand.

The only thing I was confused about, was the mention of "unknown cluster", because there is no Cluster.

It is a bit strange, but I don't have the necessary access to further investiage until the customer gives me the appropriate data and will open a case if neccassary.

Thank you again.

Hello,

it might be, that the domino hostname and the connection you are trying to connect to sametime is different ? Are you trying to use Sametime-SSO ?

If you try to connect to a domino server with a different hostname, this will be blocked.

You can support "aliases" within domino with the following notes.ini parameter

NETWORK_SPRAYER_ADDRESS=name1.dns.org, name2.dns.org

or

NETWORK_SPRAYER_ADDRESS=*

https://bityl.co/Kxmx

I have this in sametime environment, where you use loadbalancer in front or you trying to use sametime sso with a different hostname of the domino server.

Also you can check if the user has a sametimeservername inside his persondocument; this is using to redirect the user to this sametime server after login (sametime homeserver).