Viualizer is getting crashed everytime i am trying to open the same , please find the attached crash logs. Quick response in this regards will be appreciated

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Hi @Reem Nvvv​ what version are you running?

@Reem Nvvv​

Please provide some additional information.

1) Version?

2) Was it working earlier? Did it start crashing after any version update?

3) Can you attach konyplugins.xml from workspace if you have it?

@Elizvxeth Poole​ FYI.

Hi,

I am running on version 8 service pack 2 and fix pack 2. I have tried on version 8.4 as well and it still crashes.

Hi,

Based on the logs shared by you we see the below lines in it.

2019-02-21 15:17:22,627 - Velocimacro : "velocimacro.library" is not set. Trying default library: VM_global_library.vm

2019-02-21 15:17:22,690 - Velocimacro : Default library not found.

Please refer to the below link, this might help you.

https://stackoverflow.com/questions/5313470/getting-velocity-error-at-statup-vm-global-library-vm

Thank you