Visualizer giving blank screen for update

HCL Volt MX Volt MX Forum
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Visualizer giving blank screen for update .. Find the attached screen. Anyone know the solution for this

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Hi @Zeynep Spoonew​ , What is the version of Visualizer and OS version of your MAC machine?

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8.3

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Hi @Zeynep Spoonew​ ,

Let us know Visualizer version and updatesite that you are trying to pull the update from.

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8.3