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I am on Visualizer 7.2.1 utilizing a customized version of the Kony Retail Banking app. We have implemented a Video widget in our app to play an MP4 file that is included in the app assets. I have set the source of the video widget to be the MP4 file. The video is playing fine in Android OS versions 8.0 and higher.
However, in Android OS versions 7.* and lower, the video plays from the middle instead of the beginning. This is occurring in debug, release & protected mode. Is there something special that I must do to get the video to play from the beginning?