Using Stationery in shared mailbox - memo locked out by another user

hcl-bot · June 12, 2003, 8:14am

I have a shared mailbox accessed by a number of users. If one person has used a stationery (memo type) to send a mail - the other users are unable to use the stationery to create new memo’s because they get the message 'the document is already locked by (user).

Is there away round this.

Thanks for any help.

hcl-bot · June 12, 2003, 12:09pm

Subject: Using Stationery in shared mailbox - memo locked out by another user.

Read the Notes 6 Help document "Locking documents ". The solution in this case is to have the user who locked it UNLOCK it.

You may wish to disable document locking for this database. From R6 Designer Help:

To prevent document locking

Choose File - Database - Properties and click the Basics tab.
Deselect “Allow document locking.”

hcl-bot · June 13, 2003, 5:37am

Subject: RE: Using Stationery in shared mailbox - memo locked out by another user.

Hi MariaThanks for your help - but the database is not set to Allow Document Locking - do you have any more idears?

Thanks

hcl-bot · January 13, 2004, 6:29am

Subject: Using Stationery in shared mailbox - memo locked out by another user.

December 2003 - IBM finally recognise a problem exists under SPR# GKAA56ETP6 in the fix database. One of their suggestions is below.

Document soft-locking can now be disabled client-side in the editor by setting the ini parameter EDIT_NO_SOFT_LOCKS=1

However, I found this made no difference.