I am having problems using a Passthru connection to the mail server of my university. The Domino server is 8.0.2, the Passthru server is 7 and my client is 8.5 B2 on the Mac.Everything is working well at the Office, but at home, using passthru results in a loop of connect/disconnect with one cycle in 2 sec.
Tracing the connection results in a connection to the mailserver. After closing the preferences and trying to read mail results in the loop again.
Any ideas?
Subject: Interested in trying to reproduce this, but I need more information
So you have no problem with your mail service through passthru while you are at your office. But when you go home, you have some connect/disconnect issue. This is not clear to me. I need to know what you are seeing when you refer to a connect/disconnect cycle. What is it that you are trying to do at this time and what does not work as a result of the action? (i.e. Opening my mail file, opening a doc in my mail file, etc.) What is the method from home that you reach your passthru server from your MAC client? Are you using your internet access provider with a VPN? If so or not, give me some detail.
Subject: Passthru problem
At work I can use a direct connection over the Notes port 1352, no problems there.At home I have to use a Passtrhu server to get to my e-mail. For this connection I am using a normal Network connection, just plain tcp/ip. To do this I change my Lotus connection to Home and for that connection there is a Passtrhu server available that links to my mailserver. When I get the oppportunity to Trace the connection, I get that connection to my mailserver.
It is not always easy to get that opportunity because the client is very busy in a loop: ‘asking for connection’;‘connected to …’ and again ‘asking …’; connected …’ etc forever.
To get control over the client again I have to stop my network connection.
When I am very lucky a part of the mail application is shown in the client.
So there is something wrong in my client regarding the passthru. I have a passthru connection, I have set the passthru server in my location doc under Mail.
Tracing the Passthru server or connecting by hand to it is no problem.
On another Mac at home I am running a 8.5 client , January 15 2008 and that one is running fine with Passthru. On that Mac I have XP under Parallels and the XP 8.5 client has the same Passthru problems.
Subject: Not sure what you mean by this statement
Not sure what you mean by this statement “On that Mac I have XP under Parallels…”.
Subject: new XP installation
Under XP I did a complete new installation of the 8.5 B2 client.Completely new means that I removed the program and all of its data.
The location named Online worked perfectly well.
My location PassThru turns the client berserk. asking …, conneceted… in a loop.
Subject: Please clarify
I’m not following you when you say “My location PassThru turns the client berserk. asking …, conneceted… in a loop.”
Please send me the following to davjdav@us.ibm.com:
A screenshot of you location document from your client
Show any relevant connection records in a screen shot.The visual or descriptive evidence of your client going berserk. What does that mean? do you have several outputs to a log? Do you see several outputs to the status line at the bottom of your client UI? Help me better understand what this means.
I just loaded an XP client with a standard client kit post beta2 and I’m having no problems.
Subject: Another user experience with passthru
This was reported to me via e-mail:I have recently downloaded 8.5 Beta 2 and installed it on two of my machines. One is running under WinXP, the other runs Ubuntu. I have the same problem as was reported in the forum thread under both installations. I probably should add that our server
I want to connect from my home office to my corporate Domino server. To do so, I need to go through a passthru server. My location is configured all fine, I think. I can trace the server all right and I get a list of DBs and directories when I go through the “Open Application” dialog (Ctrl-O). When I do this (Ctrl-O), I get the following messages in the status bar:
Connecting to Pass01/[…]
Connected to Pass01/[…]
Asking server for connection to Mail02/[…]
Connecting to Mail02/[…]
Connected to Mail02/[…]
Network traffic is being encrypted on the server’s request…
However, if I try to open my inbox, the client enters a loop where it keeps going through the messages quoted above. After being connected to the mail server it restarts the whole cycle of going to the passthru server, asking for a connection, connecting, encrypting… I can stop it using Ctrl-Break or by switching to an offline location (even though it takes a while until the client reacts), but the client will restart almost immediately, probably trying to check for unread mail or so.
Now the following only applies to the Ubuntu box, I’d have to swap harddisks to go to WinXP to check for the same behavior.
While I was writing the last paragraph, it occured to me, that I may want to try another DB. I tried the Domino Directory and that worked fine. And guess what, after I opened that, I could even open my inbox. I could reproduce the behavior: shutdown the Notes client, restart it, try to open the inbox via passthru: running into the error; stopping that action, opening the Domino Directory: works fine; trying to open the inbox again: works fine.
I can imagine that this sounds like a nightmare to debug. And the Notes log (log.nsf) doesn’t seem to help either, since it only contains entries concerning the Dynamic Client Configuration (in the misceallaneous events view). The security events view doesn’t show any entries, neither does the mail routing view (well, I’m not on a local mail file, so I guess that only makes sense).
If there is an INI setting I can modify to get a more detailed text-based log or if you need me to send a log file from the depth of the data directory, let me know.
Subject: Seems to be resolved in release version
Hi all,
I was the one reporting via e-mail. But I’ve downloaded the final release now and just tried it under Ubuntu and the problem doesn’t occur any more (I did a fresh install though, i.e. I completely removed the packages and also deleted the “lotus” directory in my home folder).
Thanks, Dave, good job!!! I don’t even want to know how much effort it was to reproduce this thing.
Subject: Following up via e-mail
I will be working with the customer via e-mail until we get this problem sorted out. I will post the solution if warranted when we are done.