Dear all,anyone have any idea why the incoming mail (external mail)'s font is very large? the users complain they have to scroll to read 1 short mail. & this only happen to few users, not all? ya reply is highly appreciated…Thank You!
warmest regards,
Carmen
Subject: User receive mail with very large font size
Have you checked the messaging configuration settings in Administrator? on the MIME tab, Settings by Character set groups tab, there are some settings for fonts of incoming messages. I’ve never tried changing it, but our settings seem to reflect what we see in incoming messages, so it might be worth a look.
Subject: RE: User receive mail with very large font size
I had a few users with a similar problem, they received mail with incredibally large font and users received mail from them in incredibally small font. This was to and from external users only. I re-installed the clients and this seemed to solve it. I had this with 5.0.11
Subject: RE: User receive mail with very large font size
Dear Ross,thanks for ya reply but the wield thing is, there r few user using a same PC, means same Notes but with their own user ID of course and few got problem, the rest is ok. could it be their mail file corrupted in this case? maybe virus or something like that? & its getting more & more users is getting that.?
Thanks a lot.
Warmest regards,
carmen
Subject: RE: User receive mail with very large font size
I did some testing with Notes fonts and mail clients receiving html mail:
Using the font
produces too small font in reveiced mail (). I tested with Courier New and System font as default in user preferences. No changes.
Displayes normal in mail program, but is somewhat big in Notes 
Is ok.
The problem arises primarily when creating internet-style responses where Default Monospace is used to create the reply.
For now I use Default Mono 12 in mails sent to external internet recipients.