User needs to logon to different server

HCL Domino Domino Forum
1

All

I have an employee who moved from another site where Lotus Notes 6.5.3 is also used. However, he logs on on a different domino server. I am not able to change the domino server to which his client must connect on his Win7-computer.

If I install Lotus Notes on another computer, go through the installation wizard and import his LIC-file, we can log on to the correct domino server.

On his computer, I removed Lotus Notes and checked that the Lotus-folders under Program Files (x86) and ProgramData are removed. Next, I reinstalled Lotus Notes and I import his LIC-file. Unfortunatelly, Lotus Notes starts up with his original configuration and I have no option to select another domino server.

How can this be fixed? I can’t reinstall the PC.

Regards

Kris

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Subject: User needs to logon to different server

Which server (old or new) is set as his home mail server in the Address Book?

Which server is shown as his home mail server in his local Address book (locations)?

Notes is supposed to ‘automatically’ update the user’s home server (in his local address book) based on the value contained in the server’s address book…

If you type ctrl-o, can you open the ‘new’ server by Server Name? If not, can you open it by typing its IP address?

If you open a DOS window, can you resolve the new server from his PC?

3

Subject: Connection

Lotus logon is not server-based, but domain

Create “Connection”-document in the Local (Users) Address Book