Upgrade Domino 12.0.0fp3 -> 14 result in Java issues

HCL Domino Domino Forum
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1

Hi

This morning I upgraded a fully functional Domino 12.0.2fp3 to Domino 14 and got Java issues. When starting the server I get the following error:

'JVMJ9VM149E java.ext.dirs=/opt/hcl/domino/notes/14000000/linux/ndext:/opt/hcl/domino/notes/14000000/linux/jvm/lib/ext: is no longer supported. Please add the required libraries/jar files to the classpath.'

Consecuently (I guess) this affects Traveler server that shows following error in log: 'Traveler: Cannot create Java VM, result=-4'

I don't have a directory called /opt/hcl/domino/notes/14000000/linux/jvm/lib/ext and no extra java files, only what comes with Domino/Traveler.

Besides this Domino seems to work as expected as I can connect with my Notes client. But I would really like to get Traveler running again.

I have never seen this before and have searched the internet but haven't been able to find a solution.

Does anyone of you smart people know what to do?

Domino is running on Linux CentOS Stream 9 and have been running without issues for a long time before today's upgrade.

Thanks in advance

/J

2

Hello Jonas,

After domino server upgrade, did you re-run the traveler installer? If not then you need to run the Traveler installer as well.

Regards

Aniket

3

In addition to my above point, you can find the related document as below.

  • If you upgrade the Domino® server major version you must re-run the HCL Traveler install to ensure proper binary files are installed. For example, if running HCL Traveler 11.0.0 on Domino® 10.0.1 and you upgrade to Domino® 11.0.0, re-run the HCL Traveler 11.0.0 installer.

https://help.hcltechsw.com/traveler/14.0.0/beforeyouupgrade.html?hl=upgrading%2Ctraveler

4

Thank you so much. This solved the issue. I thought the issue I got with reinstalling was linked to the JVM error but after following the instructions in your link and doing some db management I got the reinstall working and that solved my problem.

Thank you again. You saved my day (and probably weekend)

/J

5

Happy to help you Jonas.

Happy weekend.

Cheers.

Aniket

6

Hi.

I tried to reinstall but that didn't work either. But now when I know I need to do that I will look into that a bit more. I thought the error was because of the upgrade.

When I start the Traveler installation it thinks for a while and then exits with a text describing the four different ways of installing, but without doing anything. I have a hard time describing it because the message is in Swedish ;)

In worst case I will uninstall and try again.

7

Hello Jonas,

I would also suggest to install FP1 for Domino 14.0 in case if that's not installed.

Kindly share your observations how it goes.

Thanks and Regards

Niraj V Jani

8

Thanks

FP1 is installed also but I got the error first time when I upgraded to 14.0.0.

9

OK So do you get the error after applying FP1 or no error?

Thanks and Regards

Niraj V Jani

10

Problem solved. See my reply to Aniket Salve above.

Thank you for your effort.

/J