Users have set their unread email colour to plain red text, via File - Preferences.
But the colour actually randomly alternates between the plain red, and jarring fire-engine scream at you red?
Subject: Fixed in 8.5.1 FP2
Subject: okay great thanks!
Say, do the fix packs still work in the annoying, labour-intensive way they used to – you had to install each one separately in succession – or can you just install 8.5.1 FP3 and that includes in it FP2 and FP1?
Subject: Desktop Policy??
Do you have Desktop Policy restricting users from making updates?
Subject: nope
Desktop Policy – Preferences – Fonts and Colours
Bold black text - Don’t set value