A user I support has several unfinished tasks which do not appear in the current day in her calendar. Up until one week ago, all unfinished tasks were shown in the current day in the HCL Notes calender. Now they are “stuck” on the same day one week ago. To fix this problem I have so far:
On the server console I have executed the tasks fixup, updall and compact.
I have cleaned the $Calendar and $Inbox views with the HCL Notes Admin client.
I have used the “All in One” Admin Tool to delete the Calendar profile.
All of these tasks were carried out last week. However none of them have solved the problem. Today all the tasks appear in the calendar on Monday 10/11 instead of today Monday 17/11.
What else can I try so that all unsolved tasks appear in the current day?
There is an agent in the mailfile that needs to be enabled in order to move the tasks to the current day.
The agent is called “Update Tasks” and is automatically enabled as soon as you open the preferences window and select the option “Display overdue To Do items on the current day“ from “Calendar & To Do - Display - Views“ tab and click “OK”.
You could enable it yourself using degigner, but then it will run in your name.
Let the user open his Preferences and check this box and click ok, then it will be enabled again. The agent runs daily at 01:00 o clock.
You can check if the agent is enabled with console command “tell amgr sched” or directly in the admin client.
The Update Tasks agent did run early this morning. However an open task which was created yesterday is still displayed under yesterday´s date in the user calendar.
Then you need to check in the server logs if the agent runs successfully. It might be a problem with agent security or server settings that prevent the agent from running.
You could start it in the console and check the output: