Unable to Sync data between devices

This thread was migrated from an old forum. It may contain information that are no longer valid. For further assistance, please post a new question or open a support ticket from the Customer Support portal.

  • Data entered from Mobile A is not shown up in Mobile B.
  • We are performing Incremental sync using LastModified date column in every DataBase table.
  • We have a sync services which syncs data entered in mobile A to database.
  • While opening the app in Mobile B we are syncing tables from Database server by calling sync service and setting its dodownload property to TRUE.
  • Please note that , We are using OTA Sync and syncing data by maintaining Change Tracking Column(i.e using LastModifiedDate in UTC ).

Will the mobile timezone(IST) and LastModifiedDate(UTC Timezone) results in the above issue?

Any help to resolve above issue?

Team, Any suggestion regarding the above issue.

@Elizvxeth Poole​ can you help with this question?

@Isvvc Cvmewon​ @Tim Nvsh​ can you help here?

Hi Team,

Tried changing UTC time to local timezone in Database and sync is working as expected.

Is there any other alternative way to resolve the above issue other than changing Database Timezone?