Unable to login into MF console

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Hi Team,

While login into MFConsole, we are getting following exception

]:100000002,Failed to decrypt tenant key with master key(primary). Master keyid: d2236185b9a84a7b39b5660a581ff2419915afaeb01d40b0b504d6202ba2e975

com.kony.api.auth.exceptions.EncryptionDecryptionException: com.kony.api.auth.exceptions.EncryptionDecryptionException: javax.crypto.BadPaddingException: Given final block not properly padded

at com.kony.api.security.CryptoUtils.decrypt(CryptoUtils.java:68) ~[commons-lib-1.0.0.0.jar:?]

at com.kony.api.security.KeyManager.decrypt(KeyManager.java:44) ~[commons-lib-1.0.0.0.jar:?]

at com.kony.auth.security.KeyManagerFactory.tryDecryptQuietly(KeyManagerFactory.java:221) [manage-lib-5.7.0.0.jar:?]

at com.kony.auth.security.KeyManagerFactory.getKeyManager(KeyManagerFactory.java:79) [manage-lib-5.7.0.0.jar:?]

at com.kony.api.auth.manage.services.TenantKeyManagerService.getTenantKeyManager(TenantKeyManagerService.java:45) [manage-lib-5.7.0.0.jar:?]

at com.kony.api.auth.manage.AuthzMgmtImpl.getTenantKeyManager(AuthzMgmtImpl.java:3391) [manage-lib-5.7.0.0.jar:?]

at com.kony.api.auth.manage.AuthzMgmtImpl$$FastClassBySpringCGLIB$$838bc54a.invoke(<generated>) [spring-core-4.1.1.RELEASE.jar:?]

at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) [spring-core-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:717) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:92) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:653) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at com.kony.api.auth.manage.AuthzMgmtImpl$$EnhancerBySpringCGLIB$$46685656.getTenantKeyManager(<generated>) [spring-core-4.1.1.RELEASE.jar:?]

at com.kony.api.auth.manage.AuthzMgmtImpl.createPersistentSession(AuthzMgmtImpl.java:3382) [manage-lib-5.7.0.0.jar:?]

at com.kony.api.auth.manage.AuthzMgmtImpl$$FastClassBySpringCGLIB$$838bc54a.invoke(<generated>) [spring-core-4.1.1.RELEASE.jar:?]

at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) [spring-core-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:717) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:92) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:653) [spring-aop-4.1.1.RELEASE.jar:4.1.1.RELEASE]

at com.kony.api.auth.manage.AuthzMgmtImpl$$EnhancerBySpringCGLIB$$46685656.createPersistentSession(<generated>) [spring-core-4.1.1.RELEASE.jar:?]

at com.kony.auth.util.SessionHelper.createSession(SessionHelper.java:311) [classes:?]

at com.kony.auth.routes.LoginHelper.doAppOnlyLogin(LoginHelper.java:562) [classes:?]

at com.kony.auth.routes.ServiceHandlerLogin.getLoginTokenInternal(ServiceHandlerLogin.java:301) [classes:?]

at com.kony.auth.routes.ServiceHandlerLogin.getLoginToken(ServiceHandlerLogin.java:210) [classes:?]

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_121]

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_121]

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_121]

at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_121]

Hi @Lucvs Rvndvll​ , Please let us know have you done any changes to authservice property file? Generally this exception occurs when authservice key is changed or wrong authservice war is deployed. Try to redeploy the backup authservice war to resolve the issue.