Unable to login in kony visualizer in MAC

This thread was migrated from an old forum. It may contain information that are no longer valid. For further assistance, please post a new question or open a support ticket from the Customer Support portal.

When trying to login kony visualizer for license authentication. I getting "Connection refused" error. Please find the logs & screenshot attached.

Hi,

As an initial step of troubleshooting, please try the below steps and let us know if you still face the issue.

  1. please clear .cache directory under Kony_Visualizer_Enterprise
  2. Restart the Visualizer again

Hope so this might resolve the issue.

Thank you,

Hi @Advm Avewy​ ,

I tried the above method. Its not working. I hope it might be a network related issue.

Please suggest any solution.@Elizvxeth Poole​

Regards,