Unable to Import Theme

HCL Leap Leap Forum
1

We are using Leap 9.3.7 and are receiving the following error message when importing a theme, we have tried using a theme that has been created in 9.2.1 or 9.3.7 but get the same error.

“The theme could not be imported. The contents of the file are not valid. Try again by importing an .fthm file that was previously exported from an HCL Leap application.”

Any suggestions would be appreciated.

2

Hi Richard,

Kindly create a support case for further investigation. Here is the guide:

https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0010164

Thanks,

Jayve

3

Many Thanks - Support Call CS1090377 raised.

4

This is a defect and we are addressing it. It will definitely be fixed in the next release. If a hotfix is required that can be delivered through the support ticket.