hcl-bot
January 17, 2014, 11:24am
1
On a brand new Samsung Galaxy S4 mini with OS 4.2.2 it’s no possible to edit the synced contacts.
On long click on an entry the edit menu isn’t present
Traveler server version 9.0.1.0 Build 201312102121
Traveler client on Android device is version 201312101510
There is a solutions?
hcl-bot
January 24, 2014, 10:36am
2
Subject: Samsung edit contacts
Check this link …it has the correct steps to edit the contacts
http://www-10.lotus.com/ldd/dominowiki.nsf/xpDocViewer.xsp?lookupName=Us http://www-10.lotus.com/ldd/dominowiki.nsf/xpDocViewer.xsp?lookupName=Us
ing+IBM+Notes+Traveler+9.0.1#action=openDocument&res_title=How_do_I_work
_with_my_contacts_on_my_Android_device_U901&content=pdcontent
Otherwise if above not work this is likely a known device problem. Device manufacturers modify the Android Contacts app to make it better suited for the device experience the manufacturer wants to promote.
“Samsung have advised some customers with similar issue with a statement that the issue is a known issue
in this device and will be fixed in a future update. There is no workaround for Traveler at this time. Please contact Samsung for any
questions about the update”.
hcl-bot
January 28, 2014, 11:07am
3
Subject: Unable to edit contacts on Android 4.2.2 device
Yes, i read the information on link http://www-10.lotus.com/ldd/dominowiki.nsf/xpDocViewer.xsp?lookupName=Us http://www-10.lotus.com/ldd/dominowiki.nsf/xpDocViewer.xsp?lookupName=Us
ing+IBM+Notes+Traveler+9.0.1#action=openDocument&res_title=How_do_I_work
_with_my_contacts_on_my_Android_device_U901&content=pdcontent
but the edit choice in menu list are missing.
I have found a workaround.
Disable Contact sync in IBM Traveler App
Create a new Account using Exchange Active Sync versus Traveler Server and select ONLY contacts (without sync of mail, calendar, todo, etc.)
In this case syncing work fine and i’ll be able to edit / insert / delete contacts.
I think isn’t a problem of samsung-contacts-app but a Traveler integration issue.