I’m trying to figure out why I cannot download attachments from inotes/dwa with IE. I tried changing some IE settings to maybe fix it.
I’m running domino 6.5.2 with a ISA Server as a reverse proxy. The strange thing is, I can do this fine when I switch to the old webmail or if I use Mozilla/Firebird.
Since Mozilla doesn’t have the nice activex component like IE would get, I can get the full URL of the attachment. When I paste it directly into IE, it doesn’t work either.
We are having a similar problem - we link to PDF files with a <A HREF… link, but receive a similar message.
We work on a R6.5.4 HF310 server on NT5.2. The site is SSL enabled.
All I am looking for is that the problem is the same (the work around does work - we have confirmed) and that there are no plans to resolve for R6.5. Thanks!
Subject: RE: unable to download via inotes with IE
We also just upgraded to R6.5.2 and now are running into this problem. Through iNotes and a reverse proxy server (Sun ONE Web Proxy Server), attachments cannot be opened. The error message “Error: Unable to download file…” is displayed when a client double-clicks on the attachment.
Any answers found to this problem yet? We hope it is not to upgrade to R6.5.3!!
Subject: RE: unable to download via inotes with IE
i did a search for ‘unable to download’ on support and came up with this.
I am using a reverse proxy (ISA Server) that listens via SSL and does a redirect to an internal server using regular http.
Technote follows:
DWA: When Using IE over SSL (https) with HTTP 1.1 Disabled, Attachment Downloads Fail with Error: “Unable to Download File”
Technote (FAQ)
Problem
If you are using Microsoft Internet Explorer (IE) over SSL (https) with HTTP 1.1 disabled, attachments you attempt to download from mail messages in Domino Web Access (iNotes Web Access) 6.5.2 fail with following error message:
"Domino Web Access
Error: Unable to download file “…” from “https://…”
Additional Information:
The problem does NOT occur on Domino 6.5.1.
In some cases, IE has been observed to hang, after producing this error and had to be stopped via Task Manager
The problem was not reproducible in Mozilla 1.4.1, even with HTTP 1.1 disabled.
The problem does not occur when using the Webmail interface.
Solution
This issue has been reported to Quality Engineering and a fix is currently being researched.
Workaround:
Enable option “Use HTTP 1.1” under Tools > Internet Options > Advanced or use http instead of https.
In one scenario, even after enabling “Use HTTP 1.1”, the customer was seeing the problem. It was determined that this scenario was caused by a reverse proxy which was converting the request to HTTP 1.0.
Steps To Reproduce Issue:
Configure Secure Socket Layer (SSL) on Domino 6.5.2 Server.
Set up UserA with a Domino Web Access mail file. For example, create a mail file in the \mail directory userA.nsf and base it off the iNotes6.ntf template design.
Send an email with an attachment to UserA.
Start IE 6.0x and select Tools > Internet Options > Advanced. Disable these options:
