Troubleshooting tips for Notes and DWA regarding Daylight Saving Time (DST) 2007

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Troubleshooting tips for Notes and DWA regarding Daylight Saving Time (DST) 2007

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This document contains troubleshooting tips for issues you may encounter with Lotus Notes® client and Lotus® Domino® Web Access (DWA) in light of the new Daylight Saving Time (DST) rules beginning in March 2007.

Table of contents:

I. How to tell if your system is updated and/or confirm that the update is working

II. How to confirm whether a meeting invite is from a user whose system is not updated

III. How to check if the Microsoft® Windows® operating system is updated

IV. What to do when the client OS is updated but Notes is not recognizing the updates

V. What to do when the client OS is updated but DWA is not recognizing the updates

VI. Behavior to be aware of, and steps to take

VII. Timezone setting for Windows and Notes client shifts to unexpected time zone

VIII. How to build a Calendar view that reflects entry details

Questions and Answers:

Q. Microsoft states that restarting the OS is not required after installing KB928388 patch. Why do the Notes/Domino DST technotes advise it is necessary?

Q. Why are Calendaring & Scheduling (C&S) and Resource Reservations entries created in Notes 5.x different from entries created using Notes 6.0 (and later) template designs?

Q. What do the entries in the StartTimeZone/EndTimeZone fields from a C&S/Resource Reservations entry, represent?

JYR