Traveler Synchronization problems

Hello,

I’m encountering synchronization problems on my Traveler infrastructure with Nokia Lumia devices and Android devices.

With Nokia Lumia I have problems with email synchronization and attachments downloads. Not all email are synchronized (it happens randomly) and I cannot download any attachment.

With Android devices I cannot download attachments.

This kind of problems happened since I installed the Traveler 9 stable release. I’ve never had these problems with the latest Beta Release.

Anyone encountered similar problems?

Regards

Matteo

Subject: Beta?

Is there a new beta code for Traveler 9?

Subject: RE: Traveler Synchronization problems

And latest Beta worked better indeed!

Subject: RE: Traveler Synchronization problems

We have had similar problems w/ Lumia phones. There is an open PMR about the matter ( 00083,130,702 ). Hope to get some solutions soon.

Edit: Attachment download works with Lumia ; missing and latecoming emails are our problem.

Subject: Same problem here

I’ve update both domino and traveler to 9 , all ok, but now I can’t download attachment from emails.

i I try,a Window progress bar appear but the bar stay at 0% fow about a minute and no data are transferred.

any solution for this problem?

Tried on Galaxy Tab 10.1, Tab2 10.1, Galaxy S4

(only android, we have ho apple/Nokia devices)