We’re running Traveler 8.5.2 on a Domino 8.5.2 server. When iPhone (actually any iOS device) users on Traveler try to do an email search on their iPhone they are presented with an option to “Continue Search on Server”. However, if they select that option they get an error dialog on the device saying “Cannot Get Mail - The connection to the server failed.”. Other than this all other features are working fine. Just wondering if this is a setting issue on the Traveler server, the iPhone, or if it just isn’t supported by Traveler.
Subject: RE: Traveler question about iPhone email “Continue Search on Server” function
Not supported.
When Traveler started supporting Apple devices, this feature was not on the Apples. Since then, Apple added that feature but Traveler has not.
There is a requirement open to consider adding it, but we will have to weigh how functional it is versus how expensive it is on the mail servers (searching your mail database is not going to be cheap computationally).