is there already a update on this issue ? I’ve been seeing the mime/CD errors also with IMAP since the 8.5.2fp1 upgrade. Switching back to 8.5.1 solves that issue ( but ofcourse traveler is not available ), now plain 8.5.2 works, but stil show the errors
The “update” is still that you need to open a PMR. There is most likely some particular document that the Domino APIs do not like. These would be the same APIs that IMAP and Traveler would use, so it is not surprising that you could see it in both. You’ll most likely need a Domino core hotfix to fix them, but we need the document data itself to recreate it and fix it.
The Notes document itself. You can use the “dumpdoc” traveler tell command or you can create a new, no template, not encrypted nsf and copy & paste the document into that new database in Notes on your PC.
When we have the Notes document, we can call the Domino API calls with it and see what problems it causes.
When you open a PMR, the support people will give you a site to FTP the file to. Plus, the PMR will allow us to have the setup to send you a fix if there is one needed.
That’s a tricky one. The MIME errors have nothing to do with the OS, so that isn’t causing the problem. The hard part is getting it through L1 and L2 support to L3 to get the data to be looked at. It is possible as I work in L3 and have gotten similar PMRs, but it might depend on the L1 and L2 people you end up talking to.You should try the PMR route.
Hi,the solution is to change the rights for the files iin the path opt/ibm/lotus/notes/85020/linux/res, they are not like the other lotus domino files like cvs310.res, an other IBM Partner found that.
Subject: Re:Traveler on Linux give MIME to CD error
The error message 08-10-2010 13:04:42 MIME to CD error (Process: ? (000011C5:000024E5), Database: CN=MPINSDK2/O=MPI!!Mail\xxx.nsf, Note: 0000636E): CVS: Not initialized
08-10-2010 13:04:42 Lotus Traveler: SEVERE CN=RKLTest RKLTest/OU=XXX/O=MPI Internal Error: Debug Data: Error MIMEConvertMIMEPartCC noteId=636e for item=Body.
is stating that the Mime data of the notes was not able to be converted to HTML correctly. A lot of these problems were fixed in the 8.5.2 GA version of the Domino. If you are running pre GA version of Lotus Notes Traveler 8.5.2, it is recommended that you upgrade to the GA version of code. If the problem still exist on the GA version please open a PMR so that this problem could be tracked.
Data needed to investigate.
Set logging to finest for the failing user.
Tell Traveler log adduser finest
Recreate the problem and wait for the error message.
After the error message appears get a copy of the failing document by getting noteId of the message (from the example above it is “636e”, and the mail file"CN=MPINSDK2/O=MPI!!Mail\xxx.nsf" and issue following command
tell traveler dumpdoc
in the example above the command would be Tell Traveler dumpdoc 636e CN=MPINSDK2/O=MPI!!Mail\xxx.nsf
Collect the following the information and send to IBM
Tell Traveler dump
Tell Traveler log collect
Send to IBM the data in the /IBM_TECHNICAL_SUPPORT/Traveler/logs directory to IBM
I have the same error in the dump file of the traveler server on Suse Linux 11.1. I got the message in the dump:SEVERE DS-6a1beb90[7xCmhAAA][17] CN=Lutz Geschinsky/O=LGY CNotesDb.cpp.ReadDocumentBody#4085 Internal Error: Debug Data: Error MIMEConvertMIMEPartCC noteId=cd7a for item=Body. Error(e35)=Cannot convert MIME message to Notes Rich Text message.
I use Suse Linux 11.1, I don’t know if this is a supported OS but I believe there is a general bug in Lotus Traveler 8.5.2 on Linux. I just bought a new Nokia telephone ;-(.
I did the change on the Lang - item but nothings changed.
You need to open a PMR for this issue. You probably need a hotfix from Domino proper for the MIME data, but it really depends on the data and exactly which versions you are running. All of that can be handled through a PMR. There is nothing we can really do about it from this forum. 8.5.2 has shipped and is generally available, so problems like this need PMRs.
Sorry, but I did not have the time to retry the process and to log all processes. This evening I create a new service request, but I am using Open Suse 11.1. I Hope that will be supported. With the Nokia E72 I bought to use Lotus Traveler could not receive mails, just the subject is visible. I cannot send mails. It should be cool to have a nice tool like Traveler on Open Linux systems not so expansive.
