Traveler: device deleted but still present in Traveler.nsf

HCL Domino Domino Forum
1

I’ve deleted security and device but entry won’t go from Traveler.nsf. I’ve tried to defrag Traveler database, but user and device are still present in the Traveler.nsf… If I enter those two command again, console outputs that is not a valid device for . So it seams that device is deleted, but Traveler.nsf won’t remove it.

Any help?
tell traveler security delete tell traveler delete

2

Subject: RE

Hi Vedran,

What is your Traveler build? 9.0.1.13 or above?

I’m asking because we saw similar issue in the past:
LO89952: DELETED DEVICES STILL SEEN IN UI AFTER REPEATED CLEANUP

http://www-01.ibm.com/support/docview.wss?uid=swg1LO89952 http://www-01.ibm.com/support/docview.wss?uid=swg1LO89952

If you have already deleted device and you want to cleanup security records you can try the following:

  • run set config NTS_ADMIN_CLEANUP_TIMEOUT=0
  • restart the server
  • run set config NTS_ADMIN_CLEANUP_TIMEOUT=30 (to revert back to default settings)
  • check lotustraveler.nsf

See also “Security Delete device user” topic:

IBM Documentation https://www.ibm.com/support/knowledgecenter/en/SSYRPW_9.0.1/tellcommandreference.html