I have installed Traveler 9 to be able to configure mail on Blackberry Z10. A few of the general managers in the company where I work have already bought their Z10. Can you please confirm that these are the only options that you get when you go to URL Http://xx.xxx.xxx/servlet/traveler http://xx.xxx.xxx/servlet/traveler? I was thinking there will be a new entry specific for the Blackberry Z10. Any comments/ help most welcomed.
Subject: Add an Exchange account
Simply set up an “Microsoft Exchange Active Sync” Account.
Settings- Accounts
Add Account
press on the two “perls-on-lines” at the bottom for advanced menue
select Exchange Account
[…]
use abc.domain.de/servlet/traveler or abc.domain.de/traveler for Server URL
Subject: How to manually configure an ActiveSync account
Dear Oliver Regelmann,
Thanks for your reply. Can you please tell me how to manually configure an ActiveSync account on the Z10? We use lotus notes at work, is there any specific configuration to be done?
Arvind Parboteeah
Subject: Error I get
Dear Tob Altemeier,
When I configure the Z10, I get this error message ‘Your device is connected to a network but the internet service is not available. Check your network settings.’ Have you ever come accross this error message? Do you know what is the problem?
Arvind Parboteeah
Subject: Use SSL - port 443
BB10 to Traveler requires SSL:
BlackBerry Public Knowledge Base http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB34244&sliceId=2&dialogID=143434&cmd=displayKC&docType=kc&isLoadPublishedVer=&stateId=143435&docTypeID=DT_SUPPORTISSUE_1_1&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
Subject: Data Plan?
Are you sure you have booked a normal data-plan for your SIM card? This sounds like you still have BES Data active on your SIM …
Subject: AFAIK this is correct
There’s no downloadable client or profile for BB10 devices. Instead you’ve got to manually configure an ActiveSync account or deploy one with BES 10.
Kind regards,Oliver Regelmann