The remote server is not a known TCP/IP host?

HCL Domino Domino Forum
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One Domino server, one domain. Server is at 6.0.1, clients at 6.0.1 multi-user, database designs upgraded. Created a new roaming user, everything went well. When trying to change existing users to roaming get

06/03/2003 12:00:11 Admin Process: Searching Administration Requests database

06/03/2003 12:00:11 Error connecting to server name/NAME: The remote server is not a known TCP/IP host.

06/03/2003 12:00:11 Received the error - The remote server is not a known TCP/IP host. - connecting to name/NAME.

06/03/2003 12:00:11 Admin Process: Received the following error performing a Update Roaming User State in Person Record request on User Name/NAME. Received the error - The remote server is not a known TCP/IP host. - connecting to name/NAME. Will try to process this request again at 06/03/2003 12:01:11.

All other admin requests go okay.

Any ideas?

Thank you.

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Subject: The remote server is not a known TCP/IP host???

Are these servers in the same Notes Name Network? I would suspect no because of the error, but wanted to check.

I would suggest a connection document in your mail domino directory (name.nsf)

Other suggestions: Check the user’s person document and makesure the home server is not an unknown server. Check adminp – it usually has records for roaming users (I think).

HTH – Cheers — Email in profile.

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Subject: The remote server is not a known TCP/IP host???

Check the port section of the server document. Common mistake is the entry in there is not resolvable by the server itself.

A simple PING check on the server of the exact contents of the Net Address field should confirm this.