The option “Some invitees use other mail programs”. is not visible

HCL Domino Domino Forum
1

Please complete the details below then remove this line:

Domino/Notes Version: Domino 14.5 Notes 12 FP7
Add-on Product (if appropriate, e.g. Verse / Traveler / Nomad / Domino REST API):
Its Version:
Operating System: Windows2011
Client (Notes, Nomad Web, Nomad Mobile, Android/iOS, browser version): Notes

Problem/Query:

I am a HCL Notes Administrator. Some of my users, when creating a new Meeting in a calendar, do not see the option “Some invitees use other mail programs”. What could be the reason for this? I have looked in the Designer but do not understand the Formula language which is hiding this line.

Most users do see this option so it cannot be a policy related issue.

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TLDR: The hidewhen is controlled by Mail Policy in combination with a notes.ini entry. That’s why it can be totally different for different users even if there currently is no policy that sets these values: Values set once (manually or by policy) are not reset when you disable or delete the policy.

The hide when in this line checks for the value of “tmpOwnerHW” (speak “hide from owner”). If this is “1” then the line is not shown. So the user is not the owner in the calendar profile, then this might be the reason.

In addition it checks for the Calendar Profile field “CompMode” and a notes.ini Parameter “$CSCompatibilityMode”.

The first one can -as far as I can see- only be set by a mail policy with these three options:

Disable compatibility mode|0
Detect compatibility mode from attendee addresses|1
Manually control compatibility mode with checkbox|2

You can find it on “Client Detection” Tab in “Basics”.

With value “0” hide when is only controlled by notes.ini, it is hidden for notes.ini value “”, “0” and “1”

With value “1” it is always hidden, independent from notes.ini, but compatibility mode is always enabled.

With value “2” it again depends on notes.ini if it is shown. In this case it is shown, if notes.ini has values “”, “2” or “3” then it is shown, else it is not.

The exact values for notes.ini Parameter $CSCompatibilityMode can be found here

Here is an excerpt from this document:

Specifies the behavior of the “Some invitees use other mail programs” option in repeating meetings. Use this notes.ini variable to show the option, change the default value, or lock the option on for all meetings.

  • 0 - Option is hidden and off for all meetings created on that client.

  • 1 - Option is hidden and defaults to on for all meetings created on that client. The chair cannot see the option nor make any changes to it.

  • 2 - Option is displayed and defaults to off for all meetings created on that client. The meeting chair can use the option to set whether it is on or off for each meeting created. The chair can also update the selection later to turn the option on or off at that time.

  • 3 - Option is displayed but is locked on for all meetings.