"the linked document cannot be found in the view" when meeting invite is forwarded

Hi, I’m hoping somebody has seen this before and can help me.

I have an executive who has enabled the option to forward meeting invites to his assistant. This has been working fine until a couple of days ago.

Now when she clicks on the “please process request” link in the email she receives, she gets a “the linked document cannot be found in the view” pop up and can’t accept the meeting on his behalf. She has the correct permissions in Access & Delegation to his mail file, that hasn’t changed. He is on mail7.ntf (as is she), and they are bot on v7 client. I have tried changing it back to mail6.ntf, but it’s still the same. I have deleted the bookmark.nsf thinking that might do something, but it didn’t change.

I hope somebody can help me out with this as it is creating a lot of stress for the assistant!

Thanks in advance,

Sean Merino

Subject: “the linked document cannot be found in the view” when meeting invite is forwarded

I can’t believe that nobody has seen this error message before…

Sean

Subject: RE: “the linked document cannot be found in the view” when meeting invite is forwarded

delete/rename the bookmark.nsf found in the data directory.

Subject: RE: “the linked document cannot be found in the view” when meeting invite is forwarded

Thanks James for your reply, but as I mentioned in my original post, I deleted the bookmark.nsf on the exec’s laptop, and on his assistants.

Sean