The installation of Domino Web Access 8 Control has been blocked or declined by the user

“The installation of Domino Web Access 8 Control has been blocked or declined by the user. Do you want to use this on subsequent Domino Web Access pages?”

Pop-up box has “OK” and “Cancel” as options, and it makes no difference whatpoever which one you click. You still get the message again each time you open a view or document.

This message appears on on some PC’s, not on others. Have not been able to identify what factor is different. IE7 on Win XP. Pop-up blockers are disabled. DWA address is in the trusted sites list. ActiveX is enabled.

Attempting to install the Web Access Control from the Preferences option returns: “Loading Domino Web Access Control… Failure. The Domino Web Access Control has been blocked or was not installed.”

Suggestions? (Other than using Firefox)

Subject: Domino Web access control error

Sounds like the active x control for domino web access 8 hasn’t been installed on the machines. Try logging in as admin on the machine then trying the persons mail, it should then prompt for the control to be installed.

Subject: No - user has full admin rights on the machine

So what’s blocking the installation?

Subject: IE security (maybe)…

Since you’ve already checked the OS rights (that’s the #1 cause of this), I’d go into Tools → Internet Options → Security tab → Custom level (button). In the ActiveX section, compare your settings to the problem users’ settings.

Subject: Damaged Control Files

Hi,

I am having a similiar issue here. The activeX doesn’t install when you press OK and/or Cancel, unless you are administrator of the workstation/laptop.

When I installed the ActiveX being a local administrator, it will install, but then it installs it damaged when looking at the properties of the Javaclass under “c:\windows\download program files”.

The real strange thing is that it doesn’t happen to me when I am on my own workstation and laptop. I am using IE8 which seems to work fine.

Does anyone have this same problem with IE and the DWA control with the class being damaged? Does it being damaged cause it not to work properly? Also, does a user have to be an administrator to be able to install this activeX?

TIA

Subject: Trusted Sites

I got this problem and it was the activex security setting for trusted site

Internet option → security → trusted site → custom.

Subject: More explanations

Sorry but I don’t understand where is this option. Could you tell me other explanations? Thanks in advance.

Subject: run as admin

Just right click IE and run as admin then it will allow you to install the activex controls.

Subject: Which Activex controls?

I have tried enabling absolutely everything for Trusted Zones but still get “The installation of Domino Web Access 8 Control has been blocked or declined by the user.”

Subject: Re: The installation of Domino Web Access 8 Control has been blocked or declined by the user.

Has anyone determined exactly which IE settings need to be adjusted to allow the installation of the DWA control? I’ve tried comparing workstations that work with ones that don’t, and haven’t found the key yet.