The Domino service and associated processes no longer start

HCL Domino Domino Forum
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1

The Domino service and associated processes no longer start ; Release 12.0.2FP5 HF9 ; Windows/2019 10.0 ; Windows Defender 1.427.485.0 updated yesterday
Does anyone have same trouble ?

2

Are you saying that the Domino server is installed as a Windows service, but the service doesn't start? What happens if you try starting the Domino server manually as an application (not as a service)? I want to isolate whether the issue is with the Domino server installation itself or specifically with the Domino Windows service. Thank you

3

Hi Shrikant, nothing works , try to start as regular = same, try to made a compact on names via command line , nothing happen also , through Windows Task Manager we can see a process ID only

4

Finally Domino servers are running , Launched by double click via the file explorer on nserver.exe.

I suspect the Windows Defender 1.427.485.0 updated yesterday on our servers , but our windows teams can't confirm this origin

5

Hi Marc, thanks for your update.

When you launch nserver.exe means you are running Domino as an application. You might be seeing a Domino console as below when you run Domino as an application.

Community-Pasted-Attachment-1745846295123.png1225×641 39.5 KB

I would request you a raise support case to understand why you are unable to start the Domino as service.

Thank you.

Regards

Shrikant J

6

Hi Marc

I am currently seeing something similar at a client.

Have you confirmed Windows Defender as the culprit?

Is it the case that you can now run the server only as a non-service application via the command line?

What other ill-effects are you seeing?