About 10 users receive an automated email that has a hyperlink, and 2 of the users have a problem.
This hyperlink is a ‘mailto’ link, which creates a new email with the To, Subject and Body pre-filled.
For the 2 users, when the user clicks on this “mailto” link, it works but it doesn’t honor the spaces where they exist.
Everything is concatenated without spaces (yet it honors new line breaks).
Essentially the %20 encoding for a space is being ignored/not understood.
If these two users delete the email in trash, and access the email in the trash, the hyperlinks actually work.
User is on 8.5.1 FP4.
Any ideas with this bizarre occurence? thanks