We have a strange issue:
In our structure, we have an SMTP relay (non domino) with an alias file
to forward almost all incoming Internet e-mail to Domino users.
All works perfectly, but…
we have some addresses in the aliases file like:
branch@domain.com → john@domain.com (in Domino) . Works fine from
Internet to Domino
We also have a group in Domino directory with the same name:
BRANCH
Members are domino users:
Paul Eric & Pierre
If we send a Domino mail to BRANCH, the mail is sent to the group members :
Paul Eric & Pierre.
Fine.
Now, if we send a Domino mail to branch@domain.com , we would like it to
reach john@domain.com.
But , unfortunately, it is never sent to John, but to the members of the
group BRANCH.
I am not sure this description is clear enough,
but any help would be appreciate.
Anthony
Subject: smtp vs notes routing
Anthony,
Normally, a Domino group called BRANCH should equate to Internet e-mail address branch@domain.com and reach the same people regardless of the origination of the e-mails. I imagine that the Internet e-mail address field is probably blank in your BRANCH group doc in the Domino Directory, so by default, Domino is routing branch@domain.com to the same people listed in the group BRANCH, since e-mail addresses are not case sensitive.
What you need to do is specify another e-mail address in the BRANCH group doc, even if you never use it. That way, Domino won't get confused.
Ken
Subject: smtp vs notes routing
Simple solution: Change the name of the branch group. Of course, this is unacceptable, since everybody who currently sends to it will freak.
Possibly acceptable solution: If you set your config doc field “Address lookup” to “Fullname only”, then I would guess that it would work as long as “branch@domain.com” is in the internet address or shortname or fullname fields of john’s person document, and is NOT in the internet address field of the branch group doc. Routing guru Matt Chant would know for sure.