Smtp mailing-problem - mails don't arrive - enabling advanced logging

Hi :-)I got a problem sending emails from my notes-client via my dominoserver to my providers relay-smtp-server (smtprelay.t-online.de) to the internet. I send a email from my client and see in my serverlog:

03.11.2004 23:16:01 Router: Message 007A422E transferred to smtprelay.t-online.de for hbrolarsen@ via SMTP.

So, I would say the email has left my server and is being delivered through the internet to my i-net email-account (gmx.de) - it just never arrives there…

My provider (t-online) tells me that the fault is on my side - which maybe could be, because when I telnet from my mailserver to the relay-server on port 25 (smtp), the mail is being delivered smoothly…

So, if noone can tell me a solution, maybe you can tell me how to get more detailed logging-information to discuss with my smtp-provider (t-online)

Thanks in advance,

Henrik

Subject: smtp mailing-problem - mails don’t arrive - enabling advanced logging

Could be a dns problem, but it’s more likely your provider. The messages leave your server, so it’s probably ok on your side .You can try to leave out the relay server, and send messages directly to the internet - if that works, you know your outgoing mail setup is correct.

Tom

Subject: RE: smtp mailing-problem - mails don’t arrive - enabling advanced logging

Hi :slight_smile: - thanks for your answer…

I can leave out the relay-server ? - do you mean that I should send the email to a SMTP-server that is open for everyone and placed “in the internet” ?

Do you know a server like this ?

I mean, I cannot “throw emails at the internet”, I need a server that “takes” the email and forwards it ?

Regards, Henrik

Subject: RE: smtp mailing-problem - mails don’t arrive - enabling advanced logging

I think what Tom means is to use SMTP connection documents to The Internet, list your smtp relay server in the SMTP MTA relay host field.

Presumably your are relying on the Messgaing Config document for your SMTP Relay Host information.

ALSO

Syntax:

SMTPDebug=value

Description:

Controls the level of console logging performed by the SMTP task.

0 - No logging

1 - Log errors

2 - Log Protocol commands

Subject: RE: smtp mailing-problem - mails don’t arrive - enabling advanced logging

No that’s not what I mean, I actually mean “don’t use a relay server”.Really send your messages directly to the receiving hosts. This is not something you will be doing ‘for real’, but you can do it to determine where the fault is.

You indeed need a smtp connection document, but leave out all relay information.

Cheers,

Tom

Subject: RE: smtp mailing-problem - mails don’t arrive - enabling advanced logging

Ok - now I have put all logging settings to work. The result looks lovely in the log - just that nothing arrives at the GMX-account (a webmailer):03.19.2004 01:13:34 Router: Transfer to server SMTPRELAY.T-ONLINE.DE is ready with 1 messages

03.19.2004 01:13:34 Router: Starting transfer thread 00000007

03.19.2004 01:13:34 Router: Transfer thread 00000007 searching for work

03.19.2004 01:13:34 Router: [00000007] Transferring mail to domain SMTPRELAY.T-ONLINE.DE (host fmrlallmx.t-online.com [194.25.134.94]) via SMTP

03.19.2004 01:13:35 Router: Transferred 1 messages to SMTPRELAY.T-ONLINE.DE (host fmrlallmx.t-online.com) via SMTP

03.19.2004 01:13:39 Router: Message 000135E3 transferred to fmrlallmx.t-online.com for @gmx.de from domadmin/ OFF35E0A73:5E35F147 ONC1256E5C:000135E3 Size: 1K via SMTP

Now I have set up a Linux-sendmail-server and put this between my dominoserver and the internet-relay-server: dominoserver → linux-sendmail-server → Internet-relay-server.

When I then send an email, I see it getting transferred and I receive an email at gmx.de.

So now I switch between entering the smtp-relay-server and my sendmail-smtp-server in the “Relay host for messages leaving the local internet domain:” field in the config-document.

Everything else I leave untouched.

With:dominoserver → Relay-server, I receive nothing

With:dominoserver → sendmail-server → Relay-server, I receive an email.

This is getting very weird, also because I see in the log that the mail gets delivered everytime …

Subject: RE: smtp mailing-problem - mails don’t arrive - enabling advanced logging

Hi Conrad :slight_smile:

Thanks for your answer !

I have told my provider that the problem in on his side - but he refuses to do anything (guess he is too large…)

I had both options set for smtp-mailing.

When I set the smtp-logging to “2” and now send a mail, I see the following in the log.nsf:

03.13.2004 23:56:50 Begin CD to MIME Conversion(Process: Router (00003FF1:00000006), Database: /local/notesdata/mail.box, Note: 0000093E)

03.13.2004 23:56:50 End CD to MIME Conversion(Process: Router (00003FF1:00000006), Database: /local/notesdata/mail.box, Note: 0000093E)

03.13.2004 23:56:50 Router: Transferred 1 messages to SMTPRELAY.T-ONLINE.DE (host fmrlallmx.t-online.com) via SMTP

Any suggestions ?