SmartUpgrade and Bookmark template

I’ve been testing various methods of upgrading our users 8.0.2, mostly from 7.0.3, but also some 6.5.4.Whenever I use the SmartUpgrade RunAs package I’ve built, the user’s Bookmark file is not updated to the new template.

When I run a manual installation, it updates to the new template automatically.

I’m not sure what I might be missing that is not updating the template.

In my SURunAs, I’m using a package created with the InstallShield Tuner that requires no user intervention (qb+ switch).

Has anyone else experienced this, or have a suggestion for what I’m missing?

Subject: Does it happen everytime?

For every user that you’ve upgraded in this manner, does the same thing happen? Or was it only one?

Any other DBs not updated? (personal address book, etc)

Subject: Does it happen everytime?

Yes, everytime when using the SURunas.I’m using test users in a virtual machine.

I’ve already wiped away my last test, so I can’t remember for certain if the address book was upgraded, but I believe it was.

Subject: Multi-user environment?

Are you upgrading a multi-user installation? If so, there is an issue that has been reported with that, having to do with limited OS profile rights. In this case, no local databases will be upgraded, and have to be upgraded manually. But this has supposedly been fixed in 8.0.2, so check if all local databases are not being upgraded, or just the bookmark.

Subject: SmartUpgrade and Bookmark

Was just able to restore one of my test snapshots.The personal address book was also not updated.

In the successful test, I have given Restricted Users Modify rights to C:\program files\Lotus and its subfolders, as I got errors without doing so.

This particular setup is a multi-user one.

Subject: SmartUpgrade and Bookmark

I’ve done some more testing on this.With a Multi-user installation, a Restricted User’s Bookmark.nsf and names.nsf are not updated to the newer template.

With a Single-user installation, a Restricted User’s Bookmark.nsf and names.nsf are updated to the newer templates successfully. (had to give user modify access to program folder)

With a Multi-User installation, a Power User’s Bookmark.nsf and names.nsf are updated to the new templates successfully.

Any ideas on solving the problem with restricted users? I’m using 8.0.2, so I would guess I have the most up to date version of the SmartUpgrade RunAs wizard. Unless there’s something out there newer that corrects this issue.