We are trying to use Smart Upgrade and have got it to work fine as long as the user has Power User and above access, But this is currently useless as the majority of our users are with standard user access.
Does anyone out there know how we can get the smart upgrade to work for all users?
Subject: Smart Upgrade & User Access
Matt, I believe the issues is not related to Smart Upgrade but is related to your desktop OS. I imagine you have locked down your desktops so users can’t install apps on their own. I do not know of a way to get around this security. The Windows Installer program that is triggered by Smart Upgrade can only install software if the user has rights to install software. I don’t believe their is a switch you can include in the installation that allows you to run in the installation under a different user profile (i.e, an administrator’s user profile). You could temporarily grant these users this level of access and then revoke it after the smart upgrade is processed.
Sorry I couldn’t be more helpful.
Kevin
Subject: RE: Smart Upgrade & User Access
Many thanks for your reply Kevin, I read in the Administrator client help that windows installer allows the user to install without administrative rights, is this configured by the optional argument /a (as per microsoft website)?
Thanks in advance
Matt
Subject: RE: Smart Upgrade & User Access
I have got the relevant windows 2000 policy in place to allow admin rights to the user so that they can use the smart upgrade (admin rights needed by the upgrade to remove the old version files). But this only works for Power Users who have modify rights the the C:\WINNT folder (Where the msi file is put by the upgrade). This proves to be a problem for normal restricted users that cannot modify the C:\WINNT folder. (oversight on Lotus’ part!)
I’m currently trying to work out how I can change where the msi file is placed i.e the c:\temp so that normal user machines can access it. Can someone please help me?