Slow to Forward emails

HCL Domino Domino Forum
1

HI

We are finding that some emails are slow to open/forward.

The problem does not effect all emails. Generally it is an external email received, and in some cases with attachments and some with none.

I have found if I remove the tick from ‘disable embedded browser for mime mail’ the email opens normally, ie no 40 second delay.

However, I still have the problem with around a 40 second delay if I have the email open and select Forward. Or if I highlight the email in my Inbox and select Forward.

This is happening for all users in our Notes Domain.

Any help welcomed. Thanks

2

Subject: There’s a diagnostic method on the prior technote …

… I wonder if it’s another Java app suffering from the same issue.

Could you run the diagnostic & see whether Java is frozen somewhere calling something?

http://www-01.ibm.com/support/docview.wss?uid=swg21652008&cm_mc_uid=80865284742314750688138&cm_mc_sid_50200000=1475068813 http://www-01.ibm.com/support/docview.wss?uid=swg21652008&cm_mc_uid=80865284742314750688138&cm_mc_sid_50200000=1475068813

3

Subject: I had this problem

Disable the LiveText widget

http://www-01.ibm.com/support/docview.wss?uid=swg21652008 http://www-01.ibm.com/support/docview.wss?uid=swg21652008

4

Subject: Do you see a CPU spike on the PCs when opening or forwarding a message?

5

Subject: Slow to forward - Didnt work

Hi Carl

Thanks should of said, I have already tried that didn’t make any difference.

Paula

6

Subject: Slow to forward - Didnt work

Hi Carl

Thanks should of said, I have already tried that didn’t make any difference.

Paula

7

Subject: Do you see the issue when using the Notes client in Basic mode?

When you say that this is happening to all users, do you mean all recipients of a problem email experience the same slowness? Do you see CPU go up on the server when opening or forwarding one of the emails?