Show details - details not printed!

Selecting show details to see sender & recipient email address is OK, but details do not print if it is inbound mail from Internet.Seems the mail then is opened as a temporary file in some WEB format : file://C:\Users\xx\AppData\Local\Temp\notesFCBCEE~web4012.htm

Is there a workaround - our users need the details printed - and editing and saving the mail before print to save it in a “format” that is printable is annoying.

TIA

Jytte

Subject: you’re right

this seems to be a bug in 8.5

As a workaround you could try to use another form thru ‘view’ ‘switch form’ and try another form.

I have created a form to save space where only the subject, the sender and the delivery date will be displayed. With this it works.

Subject: Print from the inbox folder.

If this doesn’t help, first open your email, then return to the inbox folder (without closing the document) and print your email.

Subject: thanx for the “workarounds”

Hope it will be fixed soon. Another “workaround” is to edit and save the mail.Thank you for confirming this issue.

Jytte

Subject: Thanks for the work around.

Thanks for the work around, hope IBM fixes this soon.