Hi,
We have a database that is sending emails to external clients (via SMTP).
However the From address always uses the full canonical format of the Server ID, which is causing problems for some of our clients.
I’ve being trying to find how I can configure the server to define the email address for agents using the server ID with little success.
I even tried setting up a Global Domain Document, restarted the server, and yet the emails going out are still using the full name (including Lotus Domino Domains etc).
Due to the environment, we do need the database to be signed by the Server ID, and the agent code to retained as-is.
Can anyone point me in the right direction on which field in the server document I can modify to define a “From Address” for server signed agents, or a notes.ini setting?
Many Thanks
Ian
Subject: No server-wide setting available
There is no server document or .ini setting that does what you want; even if you think you want that feature you probably don’t due to the distinct possibility of having many different agents that need to have very different FROM addresses. You’ll have to use one of the methods described in Julie K’s Troubleshooting Agents document in the section titled: “How can I change the apparent sender of agent generated mail?” Based on the constraints you mention, I’d guess you’ll be limited to the Run On Behalf setting for the agent.
You can find the document here: IBM Developer
Subject: Do you know which field is used to create the ReplyTo address?
Hi,
Thanks for your reply.
Julies article is very informative, however in this instance we would prefer the ReplyTo address to use the shortname format of the Server ID rather than the full canonical format. It’s frustrating that the Global Domain document is being ignored in the context of the server ID.
Any other recommendations would be most welcomed.
Warm Regards
Ian