Setting REACT_APP_CHAT_SERVER_HOSTNAME results in "404 not found nginx"

HCL Sametime Sametime Forum
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1

When adding the REACT_APP_CHAT_SERVER_HOSTNAME to a valid URL we get the error "404 not found nginx". What can we do to fix this issue?

2

Hi Marcus,

If you are on Kubernetes, you would need to scale the web pod, community pod, proxy pod and ingress pod in order for ingress to listen on the new hostname.

(See this help topic: https://opensource.hcltechsw.com/sametime-doc/v1202/admin/pod_apply_changes.html )

To see which hostnames are listening on ingress you can enter the command:

kubect get ingress

Use the namespace parameter (-n) if you installed ingress into a namespace. If your hostname is missing from ingress check the config again ( look for problems with formatting in the values.yaml, etc).

Also, you need to ensure that the webchat hostname is configured in DNS to be the same IP address as the ingress IP used for the meetings hostname.

Let us know if you need any help by opening a support case.

Thank you,

Casey

3

Thank you Casey, but we are using ST on Docker. The settings worked in ST 12.0.1, but after the upgrade to 12.0.2 it is not working anymore...

4

Did you carry over any of your configuration from the old Docker deployment? It is best to always start with new files, unzip the installation package to a new directory and start with a new docker-compose.yml. You can use the old file as a reference, but port over the config to the new file manually.

https://opensource.hcltechsw.com/sametime-doc/v1202/admin/upgrade_install_fixpack_docker.html