I have had 10-15 crashs on my mailserver the last 3 month
In Doc Number 1087910 from IBM Lotus support, a situation close to mine is described (add’ed in the end of this post)
To get my server to start I have deleted the log.nsf, and the get the below error at statup:
Lotus Domino Server services terminated with service - specific error 314.
I do not have transaction logging, so #1 & #4 is ruled out
I do not have Pinnacle/Intelliwatch installed so #2 is ruled out.
Since the server starts without replacing names.nsf #3 is ruled out.
Regarding issue 5. Two tasks have catched my eye. DIIOP and SSMGR
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DIIOP do i need this Task, when there is no webserver present?
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I have Spam Sentinel installed, have any of you seen it provoking this error? (we also have spam sentinel on two other mailservers, and they do not crash)
After you shut down the server you may see the following error in the Windows NT Event Viewer:
Lotus Domino Server services terminated with service - specific error 314.
Solution
There are several possible causes of this issue:
Issue #1
In one case, disabling Transactional Logging resolved this problem. It appeared to be a conflict with the Transactional log and a third party application Netfinity. Customer noticed that one file in the program directory was locked and could not be removed (ltsicn.tbl). The Transaction Log was configured with circular use and has a size of 4 GB (maximum).
Issue #2
In another case, the customer had installed a third-party product, Pinnacle/Intelliwatch by Candle Management. When this product was installed, it added the following one line to the notes.ini file:
extmgr_addins=niwinfo,niwapimn
Problem was the result of niwinfo not being able to run because it cannot find the notes.ini for the server. During the installation of niwinfo, the install asks for the location of the server’s notes.ini and writes this information in the NT Registry. On Notes R4.x servers, the notes.ini by default would be in the WinNT directory. On Notes/Domino R5.x servers, the notes.ini is moved to the Domino program directory. The customer modified the NT registry settings for niwinfo to point it to the correct location of the notes.ini file. This corrected the problem. Additionally, even when this product is uninstalled, the variable remains in the notes.ini. Removing this variable from the notes.ini and recycling the Domino server can resolve the issue.
Issue #3
In one case, replacing the names.nsf with a replica from another server resolved the problem. This may be associated with corruption of an important document in the names.nsf.
Issue #4
In one case, disabling Transactional Logging, and reenabling trasaction logging into another subdirectory resolved this problem.
Issue #5
Check the notes.ini file to ensure all tasks listed in the ServerTasks line are valid. To troubleshoot the issue, an administrator could remove any unnecessary tasks from the ServerTasks line and restart the Domino server. Re-ordering the tasks, making sure the Domino tasks are listed prior to any third party tasks, may also help.