Server mail rule Move is not seen as mailing

HCL Domino Domino Forum
1

We have an application where we need to gather up all mail sent from a certain external sender with a certain subject and process them, before sending them on to the original recipient.

To do this we created a server mail rule that moves these mails that match the criteria to a seperate database. In that database we have an agent that triggers “after new mail arrives”, processes the mails, and sends them on to the original recipient.

Our problem is that the agent does not seem to treat mails moved by the server mail rule as “new mail arrived”, so the agent does not trigger. It triggers fine if we mail to the database via mail-enabling it, so the agent itself works.

We cannot change the agent to be scheduled, or trigger “After documents have been created” since there is a 15 minute time critical window (a code that expires), so we need the speed of the “after new mail arrives” trigger. Is there anyone that has an idea or a suggestion how to solve this please?

Thanks,

John C

2

Subject: Server mail rule Move is not seen as mailing

What if you add a field in the form, for example, called Processed with default value No. Make sure in the view selection formula on the separate database where you move the emails to, to only display documents where Processed = No. Then schedule the agent to run every 5 or 10 minutes against that view/folder. Also add a code in the agent to update the Processed field to Yes and move it to another folder.

Hope this helps.