Server getting down

HCL Domino Domino Forum
1

Hi,

Server is getting down frequently. There is no agent that will effecting the server to down. When i checked the nsd i got the following message.

FATAL THREAD 1/5 [ nupdate: 3000: 2668]

FP=0x00128818, PC=0x78010a78, SP=0x00128810, stksize=8

EAX=0x0000197c, EBX=0x00000002, ECX=0x00000007, EDX=0x00000000

ESI=0x00001960, EDI=0x0012ccc0, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010297

Exception code: c0000005 (ACCESS_VIOLATION)

Any help will be appreciated.

Sri

2

Subject: Server getting down

That’s not even close to being enough information to help I’m afraid.Look on Sandbox for the NSD Diagnostic tool, load the NSD file into it.

You will then get the database that is causing you an issue aswell as more detailed info about the crash and what string to seach the knowledgebase on.

Regards,

3

Subject: RE: Server getting down

HI

Post the FATAL THREAD section of the NSD files with the few lines under it

For example:

############################################################

FATAL THREAD 1/2 [ domdsm:107a8:67076]

FP=0x0012a34c, PC=0x60069a86, SP=0x0012a2f0, stksize=92

EAX=0x01a3088c, EBX=0x01a48650, ECX=0x0000bffe, EDX=0x01a325e6

ESI=0x00004000, EDI=0x0032ff78, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60069a86 nnotes._fdDelete@4+118 (4000,12a368,608770ef,4000)

@[ 2] 0x60069a0c nnotes._OSFileClose@4+12 (4000,12adc0,12a380,60872ea7)

@[ 3] 0x608770ef nnotes._sqloclose+15 (4000,12b59c,5010,0)

@[ 4] 0x60872ea7 nnotes._sqlpgclf+71 (12adc0,1aaa2cb,70,1aaa2f3)

@[ 5] 0x60885458 nnotes._sqlpgfdl+616 (12b9a4,1aaa2cb,41,12be44)

@[ 6] 0x60876a6f nnotes._sqlpgcdl+927 (12bf44,12b9a4,0,12be44).

Frequently asked question - How to analyze Notes/Domino NSDs?

http://www-10.lotus.com/ldd/nd6forum.nsf/7e6c7e584a76331b85256a46006f083e/92d3876c4e4f140a852572810008ea9d?OpenDocument

JYR

4

Subject: Server getting down

Perhaps if it is getting down you need to cheer it up!

On a serious note, the NSD information is a lot more comprehensive than what you have posted. Another place to look is in the log file, taking note of what was occurring on the server just before it went down.