Server Fatal Error and Restart

HCL Domino Domino Forum
1

I am having an issue with my server getting fatal errors and restarting itself. Once it restarts, it is good for anywhere from a day to a week or so. I have ftp’d the last 2 NSD files and not sure what I am looking for. I will post the latest log, from the point of error. Can anyone tell me what is going on? Server is R6.0.1CF1 on iSeries OS/400 V5R1M0. Thanks in advance.

Fatal Error signal=0x00000001 JOB=HTTP/QNOTES/126753 PID/TID=3034/0x0000006

2

Tue Aug 17 15:33:08 Fault recovery is in progress

JOB: 126753/QNOTES/HTTP THREAD: 0x62

LE_Create_Thread2__FP12crtth_parm_t 1092 QLECRTTH QLESPI

ThreadWrapper 16 THREAD LIBNOTES

HTThreadBeginProc 294 HTTHREAD LIBHTTPSTA

ThreadMain__14HTWorkerThreadFv 1743 HTWRKTHR

CheckForWork__14HTWorkerThreadFv               1788                      

StartRequest__9HTSessionFv                    1946   HTSESSON          

  ProcessRequest__9HTRequestFv                 2748   HTREQUST          

   Authenticate__21HTRequestExtContainerFv     2045   HTEXTCON          

    Authenticate__14HTDsapiRequestFv           2181    HTDSAPI          

     FillAuthenticateStruct__14HTDsapiRequestFP9HTReq  2170              

     IsUserCached__9HTRequestFv               3799   HTREQUST          

       IsUserCached__15HTInotesRequestFv       2195   HTINOTES          

        InotesHTTPIsUserCached                11648   INOTESIF LIBINOTES

         InitUserInternal__10ReqContextFv      6844     REQCTX          

          Init__15UserPreferencesFPcN21       10384   AUTHUSER          

           SetDefaultLocale__19CWebUserPreferencesFPc   136    WEBPREF LI

BNOTES

            Cstrlen                               1       CMEM          

             OS400ExceptionOccurred               1      BREAK          

              fatal_error                        32

Successfully processed console entries

2

Subject: Server Fatal Error and Restart

No, I have had no luck in finding the cause and/or solution. I would have called support, but, my support expired a year ago and my company is not going to renew it, so i kind of am on my own, now.

3

Subject: Server Fatal Error and Restart

My recommendation is to contact support.

4

Subject: Server Fatal Error and Restart

Have you got anywhere with this? We are having the same problem. We have just upgraded from 6.5.1IF1 to 6.5.2 on iSeries. The server dies but restarts itself.

Andrew

5

Subject: RE: Server Fatal Error and Restart

I’m not sure if this solution will work for you, but it worked for me while my server was on 5.0.10. I had the same symptoms on 5.0.10. Basically, there is an iSeries PTF that fixes this. Check with IBM support.

6

Subject: Server Fatal Error and Restart

Searching IBM’s Lotus site, I found a “fix” for this problem. The fix they describe, is to go to your server document, Internet Protocols >> Domino Web Engine and under the “Web User Preferences” section, change “Default Regional Locale” from “Browser’s Accept-Language” to “Server Locale”. I changed mine and we’ll see if it helps.

7

Subject: RE: Server Fatal Error and Restart

Well, that didn’t work. Lasted a week before it crashed, but it crashed. Here is the latest log, if anyone has a clue on what is going on.

Fatal Error signal=0x00000001 JOB=HTTP/QNOTES/127013 PID/TID=3264/0x0000008

3

Fri Aug 27 06:45:22 Fault recovery is in progress

JOB: 127013/QNOTES/HTTP THREAD: 0x83

HTThreadBeginProc 294 HTTHREAD LIBHTTPSTA

ThreadMain__14HTWorkerThreadFv 1743 HTWRKTHR

CheckForWork__14HTWorkerThreadFv 1788

StartRequest__9HTSessionFv 1946 HTSESSON

ProcessRequest__9HTRequestFv                   2842   HTREQUST           

 ProcessRequest__21HTRequestExtContainerF19HTAppl  2237   HTEXTCON       

  ProcessRequest__15HTInotesRequestFv          2209   HTINOTES           

   InotesHTTPProcessRequest                   11423   INOTESIF LIBINOTES 

    InotesHTTPProcessRequestImpl__FP18_InotesHTTPreq 11549               

     Execute__3CmdFv                          10593        CMD           

      Handler__10CmdHandlerFP3CmdPv            9654    CMDHAND           

       PrivHandle__10CmdHandlerFP3Cmd          9624                      

        PrivHandle__14CmdHandlerBaseFP3CmdT1  11675   CMDHANDB           

         HandleCmd__5HaikuFP3CmdR14CmdHandlerBase 14586      HAIKU       

          HandleDominoCmd__5HaikuFR15EditDocumentCmd 10178 HNDEDITDOC    

           ProcessEditAction__5HaikuFv        10443                      

            GenerateHtml__5HaikuFv            14782      HAIKU           

             GenerateHTML__9HuDocNoteFR10HTMLfilter 11186  HUDOCNOTE     

              Evaluate__14HuComputedTextFR13CoLmbcsStreami  9603 HCMPEDTE

XT

               Compute__8NFormulaFPciP5NNoteR6NValue 10120 HEXTNSIONS    

                Evaluate__8NFormulaFR6NValuePi 10549   NFORMULA          

                 NSFComputeEvaluateExt         1370   CNSFWRAP LIBNOTES  

                  Eval__7ComputeFv             1764    COMPUTE           

                  ComputeVariants__8RootNodeFv  1397   COMPNODE          

                  ComputeVariants__18MainExpressionNodeFv  1351          

                                                                         

                  ComputeVariants__14AtFunctionNodeFv  1176              

                  Execute__13ExtensionProcFv   1657 EXTNSNPR_C           

                  ExtensionProc__18CompGeneralContextFR7ComputeUlP  1344

CONTEXT

                  INotesCompExtProc           11091   NFORMULA LIBINOTES 

                  ExtensionProc__8NFormulaFUsT1PUlPPvPUiT3 11390         

                                                                         

                  GetHaikuDatum__5HaikuFP5NNoteiPPvPUlPUiT4 15072      HA

IKU

                  ShimmerValidation__5HaikuFP5NNoteiPPvPUlPUiT4  9391 SHM

RVLDTON

                  init__18ShimNameResolveObjFPc  8566 SHALNMOBJC         

                  implode__9ShimUtilsFR9NTextListPCUcCiT2  9367 SHMERUTIL

S

                  Cstrtok                         0      TOKEN LIBNOTES  

                  Scan_Token                     19                      

                  NLS_find                        9    NLSFIND           

                  LNL_find                        4    LNLFIND           

                  OS400ExceptionOccurred          1      BREAK           

                  fatal_error                    32

Successfully processed console entries