Server did not restart on reboot

HCL Domino Domino Forum
1

Over the weekend IT powered down all of the servers so they could do an update to our UPS system. The Domino 9.0.1 server running on a Windows 2012R2 VM failed to restart when the server was powered back up.

I just checked and the Domino service is configured as ‘automatic’ start.

Any idea what might have happened and if there is something I should look at or fix?

Thanks for your insights.

Doug

2

Subject: I think John hit the issue

This server runs on a VM and I’m willing to bet the storage array hadn’t come back on line when the server attempted to start.

I’ll see if I can find and review the logs also to see if anything else is going on.

Thank you all for the ideas and suggestions.

Doug

3

Subject: server did not stsart

See if the server will strt as an application. If the server will start as an application, but will not start as a service, then the issue is usually wth the domino Server Controller configuration.

4

Subject: Check /IBM_TECHNICAL_SUPPORT

If you do use server -jc -c (aka Domino starts as Java controller mode → add _TcpipControlerAddress=… to add the IP address for port 2050.

If you do not user Domino controller, check was is starting in servertasks=… in your Domino ini file and also check in windows service information which account you do use to start Domino (LocalSystem or other) if you use a domain account, check password and account rights, if using local account (not local system), check if it is ok and the password was not changed

5

Subject: Check the logs

See if anything was written to the Domino console.log or the dcntrlr* logs after the OS restart. If not, check the Windows event logs for any clues about what might have gone wrong at the service manager layer.

6

Subject: Check the logs…

I’ve had scenarios where storage was not powered on and available when machine was restarted and if Domino Data on remote storage that would cause it to not start… but that is just the kind of thing that might have been wrong most likely not what impacted you…

7

Subject: Server reboot

Are you running Domino as a Service, with automatic start?

Have you checked the task manager to see if NServer is running?