Server crashes frequently after upgrade to 8.5.2

HCL Domino Domino Forum
1

I have stumbled on a issue reported in this support documenthttp://www-01.ibm.com/support/docview.wss?uid=swg21445756

at our customers sites. After an upgrade to R8.5.2 the server

periodically crashes with a similar NSD report:

############################################################

thread 82/169: [ nserver: 0a44: 1278] FATAL THREAD

FP=0x22a46638, PC=0x7773fd9a, SP=0x22a46638

stkbase=0x22a50000, total stksize=4194304, used stksize=39368

EAX=0x0c150b00, EBX=0x00000000, ECX=0x0c14020e, EDX=0x00000000

ESI=0x000493e0, EDI=0x00000b48, CS=0x00000033, SS=0x0000002b

DS=0x00000000, ES=0x00000000, FS=0x00000000, GS=0x00000000 Flags=0x00000287

############################################################

[ 1] 0x7773fd9a ntdll.ZwWaitForSingleObject+10 (77766B9B1D21,26f0f49,4,3882d00)

[ 2] 0x7FEFD7610AC KERNELBASE.WaitForSingleObjectEx+156 (22a4b9f2,22a4b9f2,0,b48)

@[ 3] 0x004b527b nnotes.FRSendCommandToService+1931 (22a4bca0,22a4bfb8,0,4b15c4)

@[ 4] 0x004b8a8f nnotes.OSRunExternalScript+5835 (C40007B00000004,0,27679a4,3)

@[ 5] 0x004b23f1 nnotes.FRTerminateWindowsResources+2277 (22a4eef0,3ff,1090E8C88,22a4eca8)

@[ 6] 0x004bbafe nnotes.OSFaultCleanupExt+622 (0,4b178b,150014,276b7c0)

@[ 7] 0x004bc525 nnotes.OSFaultCleanup+29 (0,44fa42,22a4e310,47ced4)

@[ 8] 0x004d6325 nnotes.OSNTUnhandledExceptionFilter+677 (22a4e810,0,1,0)

[ 9] 0x77569380 kernel32.UnhandledExceptionFilter+352 (22a4e810,6,0,1)

[10] 0x77784ebc ntdll.MD5Final+7612 (0,100000000,FFF000000000000,2ff76d4)

[11] 0x777050c8 ntdll.__C_specific_handler+156 (22a50000,22a4ff90,22a4ff90,778349f4)

[12] 0x777252cd ntdll.RtlCompareUnicodeString+173 (22a50000,775de940,131f4,47df8a)

[13] 0x77705c9c ntdll.RtlTimeToSecondsSince1970+1580 (22a4f450,22a4ef60,0,0)

[14] 0x7773fcb8 ntdll.KiUserExceptionDispatcher+46 (66736E2E6D,18800002B6D,54,1)

@[15] 0x01cd767b nnotes.DbSearchSyncUnread+587 (9993bc8,90ea648,1,190fa5b)

@[16] 0x01bac3f1 nnotes.NSFDbSearchSyncUnread+133 (23a00001,9c300001,9c300001,9c300001)

@[17] 0x100603d2 nserverl.ServerSearchStart+2374 (23a00001,9c300001,22a4fb50,47df8a)

@[18] 0x1004299a nserverl.DbServer+2222 (7a560003,23a00001,22a4fcfc,50)

@[19] 0x10063103 nserverl.WorkThreadTask+2371 (7a4d004d,0,0,3)

@[20] 0x10001b21 nserverl.Scheduler+969 (0,0,0,0)

@[21] 0x00459586 nnotes.ThreadWrapper+330 (0,0,0,0)

[22] 0x774ef56d kernel32.BaseThreadInitThunk+13 (0,0,0,0)

[23] 0x77723021 ntdll.RtlUserThreadStart+33 (0,0,0,0)

Any help or pointers where we can obtain this HF is greatly appreciated.

2

Subject: In the end - enabling Transaction Logging solved all of the problems

3

Subject: Could you run fixup to possibly weed out the corrupt docs causing the issue?

Looks like a corrupt document with bad fields. Have you narrowed it down to the database causing the error?

Glenn Johnson

http://www.pembrian.com (Check out Agent Runner, run multiple agents at once on Windows,Linux, and MacOS)

4

Subject: Fixup comes up empty…

I ran fixup on all of the databases on the server andno issues showed up. The strange thing is that it

happens at exactly the same time on the hour every hour.

27 minutes past the hour…

It’s a clean system running Windows Server 2008 R2 (64-bit).

5

Subject: what is happening at that time in the log?

Well at least it’s good that it happens at the same time. Can you post here what happens at that time from the misc view of the log?

Glenn Johnson

http://www.pembrian.com (Check out Agent Runner, run multiple agents at once on Windows,Linux, and MacOS)

6

Subject: Clean install helped for 2 days

I wiped the server and reinstalled the Domino server.It worked for a day or two and then the problems reappeared.

Nothing specific comes up in the Misc Log… if I run

the Domino Console the last thing that came up was:

  • connection from a different server R6.5.3 (replication was

occurring without any replication/connection document)

  • after install: nothing… the server just restarts!