I had to perform a rename process on a new user who preferred to use a non-abbreviated form of his name. The Admin process seemed to do the right thing, changing “Joe” to “Joseph” in all the right places, leaving both the short and long versions in the Domino Directory “User Name” field.
When he sends mail to the internet however using Notes client, the return address (From field) in the received message still appears as:
“Joe User” juser@somecompany.com
When he uses DWA however, the return address is correctly set to:
“Joseph User” juser@somecompany.com
I examined the headers in the Yahoo mail test messages and can see that the message with the incorrect format has an extra header field for “Sender” with the long format (though oddly no quotes around his common name) and the “From” field, the one displayed, has the shortened version. In test messages sent by other domain users this “Sender” field is not present and the “From” field has the correct, Domino constructed internet return address.
Has anybody run across this issue and figured out how to fix it?