Discover how the New Mexico Department of Health is revolutionizing its digital presence. In this discussion, the CIO of the NM DOH shares the strategic roadmap behind their massive digital transformation. Moving away from a legacy ASP.NET system that created severe IT bottlenecks, the department is building a modern, highly accessible, and personalized hub for public health information. Key topics covered in this interview:
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Breaking the Bottleneck: How the NM DOH is decentralizing content publishing to empower teams and speed up updates.
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Massive Scale Integration: The strategy for consolidating over 200 external sites and payment gateways into a single, scalable framework without relying on iframes.
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Responsible AI Adoption: A look at their “crawl” phase approach to AI, prioritizing data classification and the security of sensitive PII/PHI data.
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The Future Roadmap: Key objectives for their August 2026 launch, including ADA compliance, multilingual support, and an upcoming overhaul of their internal employee intranets.
Watch the full video to see how enterprise-level modernization is transforming public health access using HCL Digital Experience!
